Apply for household help
What do I need to know?
Service description
People who are unable to support themselves financially and do not receive assistance from third parties receive help from the social services office.
For people who are no longer able to run their own households, this includes support from a care service or a private individual.
We provide assistance in the form of:
- Benefits in kind (payment of the invoice from the care service or private individual)
- Cash benefits
Before submitting your first application
Please contact one of the care support centers in the state capital of Mainz or the social services department of the Office for Social Services.
The following people are eligible:
- People who, due to illness, disability, or similar limitations, are no longer able to perform the above-mentioned activities themselves.
- People who are unable to help themselves financially and are not supported by third-party benefits.
These benefits are means-tested and depend on income and assets.
Legal basis
Processing time
Telephone hours:
Due to current staff shortages, we are temporarily unable to offer telephone hours.
We therefore ask you to submit your inquiries in writing or by email. In this context
, we would like to point out that processing will take longer than usual due to the staff shortages.
Thank you for your understanding. We will restore our usual availability as soon as possible.
How much does it cost and how can I pay?
Fees
- Fee: Free of charge
There are no costs involved.
Contact us
Address
Amt für soziale Leistungen
Stadthaus Kaiserstraße Lauteren-Flügel
Kaiserstraße 3
55116 Mainz
Postal address
55026 Mainz
Your way to us
Contact persons
| Mrs. Ines BarthelProcessing for integration assistance and transportation service for people with disabilities, state allowance for the blind | Bezug von Eingliederungshilfe Letter range: A, Klej–Klz, Z | Woman Ines Barthel | |
| Mrs. Maia BerianidzeProcessing for assistance according to SGB XII | Woman Maia Berianidze | ||
| Ms. Annika DarmstadtProcessing for assistance according to SGB XII | Letter range: D, P, V, X, Z | Woman Annika Darmstadt | |
| Mrs. Jana FreilerProcessing for assistance in accordance with SGB XII | Woman Jana Freiler | ||
| Mrs. Constanze GölzHead of department | Arbeitgebermodelle von A-Z Letter range: I, Y | Woman Constanze Gölz | |
| Mr. Michael HeisterProcessing for integration assistance and transportation service for people with disabilities, state allowance for the blind | Letter range: Ko–Kz | Mr. Michael Heister | |
| Mrs. Birgit HerzbachProcessing for integration assistance and transportation service for people with disabilities, state allowance for the blind | Bezug von Eingliederungshilfe Letter range: H, Kj–Klei, Q | Woman Birgit Herzbach | |
| Mrs. Marielies HorbachBasic processing for integration assistance and transportation services for people with disabilities, state allowance for the blind | Bezug von Eingliederungshilfe Letter range: Br–Bz, Km–Kne | Woman Marielies Horbach | |
| Mrs. Eva JaguschProcessing for integration assistance and transportation service for people with disabilities, state allowance for the blind | Bezug von Eingliederungshilfe Letter range: J, Sch | Woman Eva Jagusch | |
| Mrs. Tanja KehrerProcessing for integration assistance and transportation service for people with disabilities, state allowance for the blind | Bezug von Eingliederungshilfe Letter range: C, Knf–Knz, N, R | Woman Tanja Kehrer | |
| Mr. Stefan KochSpecialist care service: Social services: Mombach, Gonsenheim, Oberstadt, Altstadt, Neustadt, Hartenberg/Münchfeld, outside Mainz Letters: L-Z | Sozialdienst: Mombach, Gonsenheim, Oberstadt, Altstadt, Neustadt, Hartenberg/Münchfeld, außerhalb von Mainz Buchstaben: L – Z | Mr. Stefan Koch | |
| Mrs. Katja LauxProcessing for integration assistance and transportation service for people with disabilities, state allowance for the blind | Bezug von Eingliederungshilfe Letter range: F, Kia–Kim, P | Woman Katja Laux | |
| Mrs. Kerstin LorbachBasic processing for assistance in accordance with SGB XII | Letter range: A | Woman Kerstin Lorbach | |
| Ms. Isabelle MagerkurthProcessing for integration assistance and transportation service for people with disabilities, state allowance for the blind | Bezug von Eingliederungshilfe Letter range: Kf–Kh, M | Woman Isabelle Magerkurth | |
| Mrs. Aline MeierProcessing for assistance according to SGB XII | Letter range: H–J, T | Woman Aline Meier | |
| Mr. Tim OberliesProcessing for integration assistance and transportation service for people with disabilities, state allowance for the blind | Bezug von Eingliederungshilfe Letter range: D, Gm–Gz, T | Mr. Tim Oberlies | |
| Mrs. Janina ReißProcessing for assistance according to SGB XII | Letter range: N, S (ohne Sch) | Woman Janina Reiß | |
| Ms. Jasmin SchomakerProcessing for integration assistance and transportation service for people with disabilities, state allowance for the blind | Bezug von Eingliederungshilfe Letter range: Ga–Gl, O, W | Woman Jasmin Schomaker | |
| Mrs. Maria SemmlerProcessing for assistance according to SGB XII | Letter range: F–G, I, W | Woman Maria Semmler | |
| Mrs. Laura StabrothBasic processing for assistance in accordance with SGB XII | Letter range: K (ohne Kb-Kh) | Woman Laura Stabroth | |
| Ms. Natascha SteilProcessing for assistance according to SGB XII | Letter range: C, L, R, U–Ü, Y | Woman Natascha Steil | |
| Mrs. Eva ThomsenProcessing for assistance in accordance with SGB XII | Letter range: B, Ea–Eg | Woman Eva Thomsen | |
| Ms. Bianca WeisgerberProcessing for integration assistance and transportation services for people with disabilities, state blindness benefit, distribution law | Bezug von Eingliederungshilfe Letter range: E, Ka–Ke, L, U | Woman Bianca Weisgerber | |
| Mr. Sebastian Wentz-LotzSpecialist care services: Social services: Weisenau, Laubenheim, Hechtsheim, Ebersheim, Marienborn, Drais, Lerchenberg, outside Mainz Letters: A-K | Sozialdienst: Weisenau, Laubenheim, Hechtsheim, Ebersheim, Marienborn, Drais, Lerchenberg, Finthen, Bretzenheim, außerhalb von Mainz Buchstaben: A– K | Mr. Sebastian Wentz-Lotz | |
| Ms. Katharina WildeProcessing for integration assistance and transportation service for people with disabilities, state allowance for the blind | Bezug von Eingliederungshilfe Letter range: Ba–Bq, Kin–Kiz | Woman Katharina Wilde |
Opening hours
All offices are open to the public by appointment.
Accessibility
Information on accessibility
- Barrier-free access is available
- The WC is barrier-free
Information on public transportation
Bus stop: Central station
Lines: 6, 9, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 62, 63,
67, 69, 76, 68, 69, 76, 79, 80, 81, 90, 91, 92, 93, 630,
652, 653, 654, 660
Parking garage Bonifaziustürme and parking garage Cityport
Further information
The entrance for mail and goods deliveries is located in Bonifaziusstraße.
Night mailboxes are located at
- Stadthaus Große Bleiche, Löwenhofstr. 1, to the left of the sliding door and at the
- Stadthaus Kaiserstraße, Lauterenflügel, Kaiserstr. 3- 5, to the right of the entrance door