Support AutiSta & ePR
Application support for AutiSta is provided by KommWis Gesellschaft für Kommunikation und Wissenstransfer mbH.
KommWis support times
Fault reports are accepted at the following times:
| Monday - Friday | 8:00 a.m. to 5:00 p.m. |
| Email: | pstwkommwisde |
| Further information: | Civil registry KommWis (opens in a new tab) |
| Trouble ticket system: | http://10.150.124.22/ (opens in a new tab) |
| Phone | 06131/6277-290 |
| Fax | 06131/6277-288 |
Hosting of the registry office procedure AutiSta
KDZ Mainz offers hosting services for the AutiSta civil registry procedure at a fixed annual price per resident. If you are interested, please contact our customer and contract management team. You will then receive a quote and a detailed service description immediately.
Printer
A laser printer that meets the requirements of the notary sector for the paper qualities used in the registry office is required for printing entries and certificates.
For further information, please refer to the website of the publisher for registry office services under the heading "AutiSta | Printers." (opens in a new tab) KDZ Mainz merely forwards the standard printer set up unde" (opens in a new tab) KDZ Mainz merely forwards the standard printer set up under Windows to Citrix and AutiSta and therefore cannot provide printer support in the event of errors or settings related to the installation and configuration of the printer.