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Data processing and your rights in the context of the application for advance maintenance payments

Information from the Office for Social Services in accordance with Art. 13 of the General Data Protection Regulation.

Responsible for data processing

The following entity is responsible for processing your personal data in accordance with the German Maintenance Advance Act (UhVorschG):

Mainz City Administration
Office for Social Services
Kaiserstrasse 3-5
55116 Mainz
Phone: +49 6131 12 – 3620
Email: amt-fuer-soziale-leistungenstadt.mainzde

Data protection officer

If you have any questions about data protection or this privacy policy, you can contact our data protection officers as follows:

Your personal data will be collected and processed for the purpose of processing your application for benefits under the Maintenance Advance Act (UhVorschG). This also includes the processing of your personal data in the enforcement of maintenance claims transferred to the state against the parent with whom the child does not live, as well as in the implementation of reimbursement claims by other social security agencies or other bodies and, if necessary, for audit purposes by the Federal Audit Office and the State Audit Office of Rhineland-Palatinate, as well as in the fight against benefit fraud.

The legal basis for the processing is Article 6(1)(c) and (3) of the General Data Protection Regulation (GDPR) in conjunction with Section 68 No. 14 of Book I of the Social Code (SGB I) and Sections 67 ff. of the Tenth Book of the Social Code (SGB X), as well as Sections 1, 2, 4–7 of the UhVorschG.

Recipients or categories of recipients

Recipients of personal data are:

Other social security providers, insofar as this is necessary for the statutory fulfillment of tasks (§ 69 (1) SGBX) of the service providers concerned (e.g., German Pension Insurance, health insurance, job center, Federal Employment Agency)

  • Tax offices
  • Courts
  • Federal Ministry for Family Affairs, Senior Citizens, Women, and Youth
  • Federal Ministry of Labor and Social Affairs
  • Federal Ministry of the Interior
  • Federal Ministry of Justice and Consumer Protection
  • Federal Central Tax Office
  • Federal Finance Office
  • Federal Audit Office
  • State Court of Auditors
  • Federal Office for Migration and Refugees
  • State Ministry for Family, Women, Youth, Integration, and Consumer Protection
  • State Youth Welfare Office
  • Insolvency administrator
  • German Institute for Youth Welfare and Family Law (DIJuF)
  • Foreigners' Registration Office
  • IT service provider
  • Research institutes

Regarding the other parent:

  • Employer/training company
  • Insurance company

if necessary.

Storage duration

Your data will not be stored for longer than is necessary for the respective processing purposes. Any storage beyond this is carried out exclusively to comply with statutory retention periods. These may arise, for example, from federal or state budget regulations, tax regulations, or the Commercial Code, and may be up to ten years.

Data processing by service providers

We use a specialized IT procedure from the following service provider to process your data:

Prosoz Herten GmbH
Ewaldstraße 261
45999 Herten

Categories of personal data

The following data categories are processed:

Master data, including contact details

File number, surname and first name of the eligible child and both parents, gender, date of birth, place of birth, address, telephone number (optional), email address (optional), marital status, parent-child relationship, nationality, residence status, pension/social security number, bank details

Data on the granting of benefits and recourse

Proof of income, proof of assets, benefit period, amount, type, information on the child's accommodation and care times, data on maintenance claims/recourse claims, data on health insurance, pension insurance, long-term care insurance, data on the duration and termination of the employment relationship.

Rights of data subjects vis-à-vis the controller

a) Right to information

You have the right to request confirmation from the advance maintenance payment office as to whether personal data concerning you is being processed. If such processing is taking place, you may request information about all data being processed.

b) Right to rectification/completion

If you show us that the personal data processed by the advance maintenance payment office is incorrect or incomplete, we will correct or complete it immediately after becoming aware of this.

c) Right to erasure

If you show us that personal data has been processed incorrectly, we will immediately arrange for the deletion of the data concerned. Data that is no longer required for the performance of tasks will also be deleted. Please refer to the information on the storage period (number 5).

d) Right to restriction of processing

Under certain circumstances, you may request a restriction on the processing of your personal data. This may be considered, for example, if the maintenance advance agency no longer needs the data, but you need it to assert, exercise, or defend legal claims and deletion of the data would prejudice your legitimate interests.

e) Right to object to processing

You have the right to object to the processing of your personal data for reasons arising from your particular situation. In the event of an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing of such data that override your interests, rights, and freedoms. We may continue to process your personal data despite your objection if this serves to assert, exercise, or defend legal claims.

We expressly point out that advance maintenance payments can only be received or retained if your personal data may be used and forwarded.

Right of appeal

You have the right to lodge a complaint with a data protection supervisory authority. The supervisory authority responsible for processing your request is:

State Commissioner for Data Protection and Freedom of Information Rhineland-Palatinate
Hintere Bleiche 34, 55116 Mainz
Phone: +49 6131 208-2449
Fax: +49 6131208-2497
Email: poststelledatenschutz.rlpde

Website:

Explanations and notes

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This website was automatically translated using AI

This website was automatically translated by DeepL's AI. It is possible that the machine translations may not fully correspond to the original text. The State Capital of Mainz assumes no liability for the accuracy, completeness, or timeliness of the translations. Furthermore, there is no guarantee that all content on mainz.de will be fully translated —for example, applications integrated as i-frames (such as “Lost and Found Online”), content embedded via interfaces (such as the events calendar), and files (e.g., PDFs, images, graphics) may not be translated. No liability is assumed for damages resulting from missing, incomplete, or incorrect translations.

When accessing the pages, personal data remains anonymous, as no data is transmitted to the service provider. The translated content is stored locally on the web server of the State Capital of Mainz and made available directly from there.