Data processing and your rights in the context of the application for advance maintenance payments
Information from the Office for Social Services in accordance with Art. 13 of the General Data Protection Regulation.
Responsible for data processing
The following entity is responsible for processing your personal data in accordance with the German Maintenance Advance Act (UhVorschG):
Mainz City Administration
Office for Social Services
Kaiserstrasse 3-5
55116 Mainz
Phone: +49 6131 12 – 3620
Email: amt-fuer-soziale-leistungenstadt.mainzde
Data protection officer
If you have any questions about data protection or this privacy policy, you can contact our data protection officers as follows:
Purpose of processing and legal basis
Your personal data will be collected and processed for the purpose of processing your application for benefits under the Maintenance Advance Act (UhVorschG). This also includes the processing of your personal data in the enforcement of maintenance claims transferred to the state against the parent with whom the child does not live, as well as in the implementation of reimbursement claims by other social security agencies or other bodies and, if necessary, for audit purposes by the Federal Audit Office and the State Audit Office of Rhineland-Palatinate, as well as in the fight against benefit fraud.
The legal basis for the processing is Article 6(1)(c) and (3) of the General Data Protection Regulation (GDPR) in conjunction with Section 68 No. 14 of Book I of the Social Code (SGB I) and Sections 67 ff. of the Tenth Book of the Social Code (SGB X), as well as Sections 1, 2, 4–7 of the UhVorschG.
Recipients or categories of recipients
Recipients of personal data are:
Other social security providers, insofar as this is necessary for the statutory fulfillment of tasks (§ 69 (1) SGBX) of the service providers concerned (e.g., German Pension Insurance, health insurance, job center, Federal Employment Agency)
- Tax offices
- Courts
- Federal Ministry for Family Affairs, Senior Citizens, Women, and Youth
- Federal Ministry of Labor and Social Affairs
- Federal Ministry of the Interior
- Federal Ministry of Justice and Consumer Protection
- Federal Central Tax Office
- Federal Finance Office
- Federal Audit Office
- State Court of Auditors
- Federal Office for Migration and Refugees
- State Ministry for Family, Women, Youth, Integration, and Consumer Protection
- State Youth Welfare Office
- Insolvency administrator
- German Institute for Youth Welfare and Family Law (DIJuF)
- Foreigners' Registration Office
- IT service provider
- Research institutes
Regarding the other parent:
- Employer/training company
- Insurance company
if necessary.
Storage duration
Your data will not be stored for longer than is necessary for the respective processing purposes. Any storage beyond this is carried out exclusively to comply with statutory retention periods. These may arise, for example, from federal or state budget regulations, tax regulations, or the Commercial Code, and may be up to ten years.
Data processing by service providers
We use a specialized IT procedure from the following service provider to process your data:
Prosoz Herten GmbH
Ewaldstraße 261
45999 Herten
Categories of personal data
The following data categories are processed:
Master data, including contact details
File number, surname and first name of the eligible child and both parents, gender, date of birth, place of birth, address, telephone number (optional), email address (optional), marital status, parent-child relationship, nationality, residence status, pension/social security number, bank details
Data on the granting of benefits and recourse
Proof of income, proof of assets, benefit period, amount, type, information on the child's accommodation and care times, data on maintenance claims/recourse claims, data on health insurance, pension insurance, long-term care insurance, data on the duration and termination of the employment relationship.
Rights of data subjects vis-à-vis the controller
a) Right to information
You have the right to request confirmation from the advance maintenance payment office as to whether personal data concerning you is being processed. If such processing is taking place, you may request information about all data being processed.
b) Right to rectification/completion
If you show us that the personal data processed by the advance maintenance payment office is incorrect or incomplete, we will correct or complete it immediately after becoming aware of this.
c) Right to erasure
If you show us that personal data has been processed incorrectly, we will immediately arrange for the deletion of the data concerned. Data that is no longer required for the performance of tasks will also be deleted. Please refer to the information on the storage period (number 5).
d) Right to restriction of processing
Under certain circumstances, you may request a restriction on the processing of your personal data. This may be considered, for example, if the maintenance advance agency no longer needs the data, but you need it to assert, exercise, or defend legal claims and deletion of the data would prejudice your legitimate interests.
e) Right to object to processing
You have the right to object to the processing of your personal data for reasons arising from your particular situation. In the event of an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing of such data that override your interests, rights, and freedoms. We may continue to process your personal data despite your objection if this serves to assert, exercise, or defend legal claims.
We expressly point out that advance maintenance payments can only be received or retained if your personal data may be used and forwarded.
Right of appeal
You have the right to lodge a complaint with a data protection supervisory authority. The supervisory authority responsible for processing your request is:
State Commissioner for Data Protection and Freedom of Information Rhineland-Palatinate
Hintere Bleiche 34, 55116 Mainz
Phone: +49 6131 208-2449
Fax: +49 6131208-2497
Email: poststelledatenschutz.rlpde
Website: